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Columbia Wireless Forum!

View the new official Columbia Wireless Forum for up to date News, Announcements, Planned Tower Outages and Upgrades, Frequently Asked Questions, Suggestion Box, Tech Support, and other General Discussions.

contact information

Sales Department:
(250) 505-4041
sales@columbiawireless.ca

Technical Support:
(250) 505-4041
support@columbiawireless.ca

Accounting Department:
(250) 448-6100
accounts@columbiawireless.ca

Mailing Address:
Box 269
Nelson B.C.
V1L 5T9

Office Hours
Mon - Fri, 9am - 5pm

Testimonials


Thank you for your excellent, prompt, fair priced service!
Glad to get on board!


Mark & Marion Johnston
Kokanee House Suite Homes
&
Mark Johnston Construction ltd.

I recently had a problem with my internet connection in that I could not gain access to the web or e-mail. I left it for a little over a day as I thought that perhaps the tower was down, but when I still could not gain access on the evening of the second day, I suspected that something else was up. Having tried unplugging the router etc and resetting and still not resolving the problem, I called Columbia Wireless to inquire as to what the problem could be. In spite of it being after hours, Tom immediately returned my call and was very quickly able to ascertain that the problem was a burnt out transformer for the dish. Tom then arranged to have a replacement unit dropped off at my house the next day.

I want to express my appreciation for the very efficient and professional response that I received from Tom, and consider this to be an example of excellent customer service.

Thanks for getting me back online!


Regards,

Chris Egan

Hi Ben
I just wanted to say that we are super super stolked with the Internet up here at the ski lodge. It's faster than at my house! Thank you again for taking the time to come up and install it and do it so quickly for us. It has made a huge difference in how we can operate, and all of our clients are really stolked!

Maria Grant
Business Manager/ Ski Guide
Snowwater Heli Skiing
Valhalla Powdercats
866-722-7669
www.snowwater.com
www.valhallapow.com

Hey Ben, I just wanted to thank you so much for such quick and excellent service. We have been running our business, which is a website that books music across Canada for two years. Because we were only able to get dial up service, we had to rent an office in Nelson to be able to run our business. Last year I had a stroke and as a result I have been unable to drive, so we went back to dial up service at home. You have given us the freedom to run our business efficiently from our home.
Your installers were very friendly and professional and quick.
Thank you so much again!


Carla Stephenson
www.undergroundartsrailroad.com
"Making connections for Canadian musicians"



To view the testimonial please click on the image above.
(you will need a pdf reader: Adobe, Foxit reader.. etc)


www.spearheadtimberworks.com





As a computer tech professional, I know that reliable Internet is a must for any business these days. We recognize Columbia Wireless Inc as a very reliable and fast Internet provider.

"We are very pleased with Nelson's newest hi-speed internet provider,
Columbia Wireless.

With no other hi-speed service provider at our development, Ben
(Leslie) has worked diligently to create a line-of-sight connection
from his radio tower above Nelson to Grandview Properties, almost 25
kilometres away.

In addition to their various internet access packages, Columbia
Wireless also offers site hosting and web mail. Especially appreciated
is the considerable flagging and removal of spam by their mail
filtering program.

All in all, a great service for our residents! Well Done!"

Greg & Liz Coleman

www.grandviewproperties.com

"For a new internet provider in the Kootenays, (we were early on the bandwagon), Columbia Wireless is BIG on reliability, speed, and good old fashion professionalism. From day one, everyone in our house has been very impressed by the consistent quality of this service. We are telling our friends as we can happily recommend Columbia Wireless for internet service."

Carol Stewart & Jim Quigley